Who We Are
Established in 2005, the Smartbill group manages the communications spend of businesses and governments. Smartbill's software tools give real-time visibility of cost and usage. Smartbill's validation engine audits and validates all usage events. Smartbill's analytics services report objectively on best possible plans to suit the usage. Smartbill's management services outsource enterprises' comms spend to improve efficiency, savings and value.
What We Do
Smartbill improves the efficiency of an organisation's communications spend. Organisations use Smartbill's console software to monitor their comms usage in near real-time. Organisations use Smartbill's line-by-line automated bill validation and analysis to ensure the optimal choice of plans and carriers. Organisations use Smartbill's outsourced management services to control all aspects of their comms spend, simply and accurately.
Our customers include corporations and governments in the East Asia and Pacific region.
Smartbill is headquartered in Sydney, with offices in Hangzhou and Guangzhou.
Number of connections and devices under management: 500,000
Number of communications events individually validated and analysed every week: 5,000,000
Total telecoms spend under management (TTSUM) by Smartbill group: $355 million
Security certification: ISO/IEC 27001
Smartbill is an independent consultant with an established reputation for independent audit or re-rate of telecom and supplier invoices. Smartbill has the extensive knowledge and experience necessary to help you with visibility in the most complex of telecom and supplier invoices, across all facets of telecom services including mobile, fixed-line, data, intra-calls, credits, hardware funds and other auxiliary charges.
Smartbill's leading edge applications allow us to audit or re-rate any type of invoice or service offering, from any carrier, with unparalleled accuracy.
Smartbill's audit and re-rating customers include large enterprises, governments and carriers.
ISO 9001 Certification
ISO 9001 is the internationally recognised standard for the quality management of businesses.
Smartbill is an ISO 9001 certified organisation, so we are able to provide our clients with the assurance that our products and services are delivered within processes and systematic controls, which are routinely audited and assessed to ensure they achieve customer satisfaction.
For more information on ISO 9001 and the ISO 9000 group of standards, please visit Wikipedia or the International Standards Organisation for further information.
ISO 2701 Certification
ISO/IEC 27001 - Information security management The ISO 27000 family of standards helps organizations keep information assets secure.
Using this family of standards will help any organization manage the security of assets such as financial information, intellectual property, employee details or information entrusted to you by third parties.
ISO/IEC 27001 is the best-known standard in the family providing requirements for an information security management system (ISMS).