“Hangzhou springboard: If it’s good enough for Jack Ma, it’s good enough for Smartbill”
Sydney University has become the largest Australian university to date to embrace end-to-end telecom expense management.
As part of its leadership in usage analytics, Smartbill has been selected to lead discussions in expense management approaches in public agencies.
Smartbill provides complex re-rating of communications usage data to a large government security agency. ”Smartbill is an ISO 27001 information security certified organisation, and we understand the unique security requirements of public security agencies.”
Validating an organisation’s telecoms expenses is not a future-centric problem. All the data is available, in complete detail.
The ‘first-choice’ approach to telecoms expense management is to avoid sampling completely. Why sample, when you can easily analyse all the available data?
The business practices known as Agile and Scrum are suddenly big news again. Without the right environment, Agile will fail, and your managers will come to hate it. Here are my ten tips for succeeding with Agile.
This new client, a State government in Australia, has engaged Smartbill to provide a regional validation and analysis of the telecommunications spend and usage patterns within its Department of Health.
Smartbill announces further expansion of its government business with a new client and a new multi-year contract.
Some businesses are operating Help Desks more suited to the 20th century than the 21st.
Here are six signs that your current Help Desk model is doomed.