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Telecom expense management arrives on campus


Sydney University has become the largest Australian university to date to embrace end-to-end telecom expense management.

Six Signs that your IT Help Desk is failing


Some businesses are operating Help Desks more suited to the 20th century than the 21st.
Here are six signs that your current Help Desk model is doomed.

How a great Service Catalogue can save you money


If you can get this end-to-end Service Catalogue process correct from the start, this will improve compliance and operational effectiveness typically resulting in cost savings of 4% – 27%.

Protecting all Borders in the Mobile Enterprise


This new paper, the second in the Bluewater™ whitepaper series, discusses the benefits and limitations of both MDM and NAC solutions in isolation, and contrasts these with the strength of combined MDM/NAC security approaches.

The true cost of Enterprise Mobility


Smartphones and other internet enabled devices (tablets, dongles, phablets, etc.) are now really part of the IT landscape within an enterprise. What were once just mobile telephones are now mobile computers quite clearly, and as a result the high costs of IT management have crept in.