Sydney University has become the largest Australian university to date to embrace end-to-end telecom expense management.
Some businesses are operating Help Desks more suited to the 20th century than the 21st.
Here are six signs that your current Help Desk model is doomed.
If you can get this end-to-end Service Catalogue process correct from the start, this will improve compliance and operational effectiveness typically resulting in cost savings of 4% – 27%.
This new paper, the second in the Bluewater™ whitepaper series, discusses the benefits and limitations of both MDM and NAC solutions in isolation, and contrasts these with the strength of combined MDM/NAC security approaches.
Smartphones and other internet enabled devices (tablets, dongles, phablets, etc.) are now really part of the IT landscape within an enterprise. What were once just mobile telephones are now mobile computers quite clearly, and as a result the high costs of IT management have crept in.